ces a matrix in which the columns represent projects and the rows represent functional departments. The matrix is a relatively complex form of organization and is generally both costly and time consuming to administer because of all of the crosscutting of lines of authority and accountability that must be coordinated. Nevertheless, a matrix organizational structure and matrix management has been found to be highly effective in many organizational and industry environments.
At iXL Enterprises, the structure of the matrix organization combined five industry groups (which the organization approached as project for the development of industry-specific solutions for customers) and six service lines offered by the firm. The matrix st
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