Morale In The Job Environment In an era of corpo

 
 
 
 
In an era of corporate change, most American workers are cautiously optimistic about their jobs. Yet baby boomers have more negative attitudes than older or younger workers; thus morale in the workplace is down and there are many concerns about job environment. Race, gender, and income are also likely to affect worker attitudes. There seems to be an overall consensus that the current era of corporate restructuring may be the Western equivalent of the collapse of communism ("Firms," 1995, p. D-16). While this may be a slight exaggeration, there's no question that the effects of job changes on the American worker will be profound. Walls are tumbling down, literally as well as figuratively. But the impact of work-place changes on employee morale will vary, because different workers will react in different ways.

Which generation is most likely to feel secure about their jobs--Xers, baby boomers, or workers aged 50 and older? What group expresses the most job satisfaction-whites, blacks, Hispanics, Asians, or Native Americans? Are men more committed to work and supportive of their companies' values, or are women? The answers may not be what you expect. They are Xers, Hispanics, and women, according to a survey by Watson Wyatt Worldwide of Washington, D.C. The youngest and oldest workers are more likely to express a gung-ho spirit in the new, reengineered corporate work-scape. That simply means that they are more accustomed to less job security an


     
 
 
 
    

 

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job environment. Again, historically, the argument is forced back simply to security: Job security means high morale. As a whole, American workers are surprisingly positive about their jobs, given the downsizings, divestitures, and restructurings that have affected companies in recent years. Yet workers today feel slightly less secure than they did historically. One area particularly could help job morale and that is improvement in communications. Employees generally feel better if their employers communicate company goals and tactics. But in spite of all the rhetoric about empowering employees, only about one-third of workers say their companies do a good job of listening to or acting on their suggestions. What historically increases job morale? It turns out that attitudes and perceptions grow progressively rosier with loftier job titles. Historically a main tactic by employers to keep up employee morale was the use of a job title (Finlay, 1994, pp. 105). This practice has subsided in today's workforce simply because employees are smarter than they used to be. In today's workforce, employees understand that it is salary not title is the important aspect of a job. And yet, morale is affected positively by dispensing job ti

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