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Morale In The Job Environment In an era of corpo

In an era of corporate change, most American workers are cautiously optimistic about their jobs. Yet baby boomers have more negative attitudes than older or younger workers; thus morale in the workplace is down and there are many concerns about job environment. Race, gender, and income are also likely to affect worker attitudes. There seems to be an overall consensus that the current era of corporate restructuring may be the Western equivalent of the collapse of communism ("Firms," 1995, p. D-16). While this may be a slight exaggeration, there's no question that the effects of job changes on the American worker will be profound. Walls are tumbling down, literally as well as figuratively. But the impact of work-place changes on employee morale will vary, because different workers will react in different ways.

Which generation is most likely to feel secure about their jobs--Xers, baby boomers, or workers aged 50 and older? What group expresses the most job satisfaction-whites, blacks, Hispanics, Asians, or Native Americans? Are men more committed to work and supportive of their companies' values, or are women? The answers may not be what you expect. They are Xers, Hispanics, and women, according to a survey by Watson Wyatt Worldwide of Washington, D.C. The youngest and oldest workers are more likely to express a gung-ho spirit in the new, reengineered corporate work-scape. That simply means that they are more accustomed to less job security and as such their morale can be better. Baby-boom workers, many of whom are closing in on their golden years, have more jaded views about the workplace. Hispanics are more likely than any other race or ethnic group to express overall job satisfaction. And on nearly all counts, women appear more comfortable with a higher morale at work--and happier to be there--than are men. Welcome to the brave new workforce. (Delaney, 1996, pp. 45).

Most employees today have a troubled ethical dilemmas in b...

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