tructed after 40 minutes of flight because its software did not properly handle a flight situation" (Bell Canada, 2001, p. 1).
"The survey of 400 customers – estimated to represent about half of all worldwide users of enterprise customer-interaction systems – found the vendor attribute given the highest importance was software reliability" (Merrill, 1998, p. 58).
"As technology evolves and computers begin to replace humans in various functions that affect human life, issues of accountability arise…. Strict standards must take into account operation under adverse conditions…. The software developer is responsible for delivering a product that works and is safe" (Longhurst, 2001, p. 1).
"The evolution of computer technology is creating for safety-critical systems new challenges and different types of failure modes…. Operating systems and programming languages are becoming increasingly complicated and their implementations less trustworthy. Component-based multi-tier software system architectures exponentially increase the nu
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