porations are embracing ADR. Motorola, for example, made a commitment to dispute resolution in the 1980's. After a period of "acculturation" during which company lawyers learned to suspend their confrontational instincts, their legal department now resolves 12 to 15 commercial and employee disputes each year through mediation. There are additional rewards: "Besides the savings in time and money, . . . Motorola likes mediation because the parties can fashion real-life remedies that preserve business relationships, which courts can't always do." (Andrews 15).
To what extent mediators are used may be seen in a Price Waterhouse 1994 Law Department Spending Survey of 240 companies. The percentage of companies with business contracts that contain clauses requiring various forms of "alternative dispute resolution" (ADR) indicated: 0-25% of the companies used "arbitration or private judging" 68% of the time, 26-50% used it 19%; 51-75% used it 11%, and over 75% used it 2% of the time; for "Nonbinding ADR" the above percentages of companies used it 87%, 7%, 2% an
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