he operational changes.
With a view to testing these propositions, the researcher planned a survey of administrative middle-managers, direct-delivery healthcare professionals, and patients. These propositions were adopted as the hypotheses to be tested.
The survey - the micro-analytical analysis in social change, was conducted within the perspective of symbolic interactionist and dramaturgical theories of sociology. The choice of perspective was dictated in part by the advantage of the researcher's hierarchical and functional position as an Asylum's employee. Indeed, he was able to observe group and personal interactions at the micro-level as they seem
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