((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((Quality control, in order to be effective, must be integrated throughout the production process, whether the output of that process is a good or a service. Thus, a quality control system must be developed or adopted, and that system must be incorporated into the organizational structure. Control procedures must be established at every stage of the production process.
There are a variety of quality improvement strategies in vogue in the 1990s. One of those strategies is TQM Total Quality Management. TQM requires the involvement of every facet of a company's operation and every company employee in the effort to promote high product quality. TQM, therefore, tends to produce incremental quality gains, as opposed to dramatic, one shot improvements. Incremental gains generate longer lasting improvements in quality.
TQM is a logical outgrowth of the quality control strategy promoted for years by American Edwards Deming. Deming's quality control strategy was
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