more you can get your employees to talk to you, the more effective you can be as their boss,” (Congratulations, 1997: 2).
One of the reasons employers need to listen to their employees more is to be able to build loyalty among workers who are more insecure about job instability than ever before. Today’s workers work longer hours and have more and more demands put upon them from corporate down-sizing, time-constraints in their personal lives and stagnant wages in the face of rising costs. Some companies strive to build loyalty among their employees by listening to their employees’ needs and then fulfilling them by incorporating them into innovative perk programs, “The harried lifestyles of overworked and time-pinched employees have spawned an array of unusual company perks as the lean and less secure corporations of the 1990s strive to build loyalty among skittish workers. Some companies hire businesses that will pick up and drop off employees’ dry-cleaning and service their cars at the office. Some company cafeterias even sell ta
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