The follow research study is designed to test the following hypothesis: Technology is increasingly being used to train employees, but the effectiveness of such methods often rely on the understanding and technological training of those performing the training or devising the training technology. Included in the analysis is a description of the current state of technology oriented training. Also included are the different methods of technology being used to implement training programs, from video training tapes to CD-ROM training software. The research includes a discussion of the methods and procedures used by the researcher to confirm or refute the proposed hypothesis. A discussion that supports the above hypothesis is the main focus of this research, including a review of the literature on technology training systems. A conclusion summarizes the research presented in this document and includes the current trends that will affect the future of implementing training through technology.
The diminishment of national boundaries around the globe, the formation of a market that is truly global, and the increased competition worldwide has spurred firms to retain competitive advantage through any means possible. Of course, one of the biggest methods of achieving such an advantage has been provided from the advances in technology. Historically, one way of insuring such an advantage was to secure a group of well-trained, informed employees whose skill level assured competitive success. In today’s technologically oriented business environment, technology is changing training both fundamentally and superficially. In fact, technology is changing traditional training paradigms. Like most of the changes in the corporate world over the past decade, these paradigm changes in training have been catalyzed by technology. Conventional training delivery systems focused on a same time, same place theory of training, however, with the advent ...