al performances? These issues will also be explored and analyzed in the following discussion.
Since the 1920s, psychologists have investigated other forms of intelligence, apart from the traditional measurement of IQ. However, it is Daniel Goleman (1995) who has succeeded in gathering the past research in his definitive book, "Emotional Intelligence," and popularizing the term, emotional intelligence (Higgs, 2000, p. 3). According to Goleman (1995), emotional intelligence consists of the following components: "self-awareness, self-regulation, motivation, empathy and social skill" (in Young, 1996, p. 2).
First, people who have a high degree of self-awareness have a strong knowledge of their feelings, strengths and weaknesses. They can stay focused and complete their work because they know when they can do the tasks on their own and when to ask for help. Therefore, they are not afraid to speak up honestly about their emotions and their ability to complete a task (Goleman, 1998, pp. 94-5).
Second, self-regulation is an integral part of emotional intelligence that enables people to monitor their feelings and control their impulses. The ability to regulate feelings is particularly important in today's technological society characterized by the frenetic pace of change. People who can control their feelings can overcome their fears of change by adopting the logical path of research and asking for more information (Goleman, 1998, pp. 95-6).
Third, strong leaders are highly motivated to accomplish their objectives based on an intrinsic
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