The cases investigated in this study were as follows:
Nortel: The transformation of the firm from a technology company to an opportunity-focused company through the integration of knowledge management into the strategic management system
Sony: The creation of the Ubiquitous Value Network through the integration of information technology with the strategic management system to provide rapid internal and external response
The e-Government Transition: The application of advances in information technology to the strategic management systems in governmental organizations to transform the delivery of government services
Each of the private-sector organizations for which a case study was performed, as well as the government-sector organizations generally studied, faced different sets of problems that were addressed successfully through the integration of information management systems and strategic management systems. The diversity of the problems led to a diversity in the approaches to the integration of information m
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