mplemented at venues where large numbers of foreigners--particularly Americans--gather. Security is becoming more than just an ancillary feature to hotels when guests are selecting where to stay; for many international travelers, security is a primary consideration when making a hotel selection. Properties that can demonstrate a heightened security protocol are more likely to be selected by international visitors in order to help maximize their personal safety ("Heightened Hospitality," 2001).
The literature in this area indicates that disasters can have a deleterious effect on a hotel's operations since they affect the present and future occupancy of the hotel. Properties that anticipate and engage in disaster planning are more likely to survive and succeed during and following disasters. Such plans should include not only activities to be undertaken during the disaster, but should also include marketing plans for helping the property regain lost business once the d
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