o assess the current situation. Aviation Week & Space Technology magazine cited the FAA approach to the air traffic controller situation as "the tragic cost of inaction." The best way that China Air and JAL can address this public concern through public relations is to emphasize the concern of the two firms for safety. The foreign companies cannot permit their public relations efforts to become parties to domestic political disputes in the United States.
The increase in air transportation traffic is not the only reason for increased congestion at many metropolitan airports in the United States. All major American airlines have adopted the so-called hub-and-spoke operating strategy. This strategy is designed to reduce costs, by offering a large variety and large number of connecting opportunities from a central location. An unintended outcome of the hub-and-spoke strategy, however, is a massive increase in congestion at the hub airports. In almost all instances, hub airports are those airports that were already among the most con
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