Observation of Expressed Communication

I spent time in a waiting room at my dentist's recently and observed the communication competence, or communication incompetence, of a number of other visitors who were with me in the waiting room.

Body: The most interesting exchange in the waiting room involved a teenage girl and her mother. The teenage girl rarely took more than a second or two to respond to anything her mother said to her. In almost every instance, the communication of the daughter to her mother was loud, harsh, challenging, and confrontational.

The mother, on the other hand, almost always took at least five or ten seconds to respond to her daughter. In almost every instance, the mother's communication was softly spoken, non-confrontational, even timid.

The deeper level of the communication competence of both mother and daughter was apparent in the surface level of their communication.

The daughter's preparation for her communication with her mother was obviously set and decided even before her mother said anything to her. The daughter was clearly intent on challenging, in one way or another, everything her mother said to her. She was like a dog waiting for t

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Approximate Word count = 1047
Approximate Pages = 4 (250 words per page)

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