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Managing Organizational Culture

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The concept of organizational culture is a relatively new one. Organizational cultures, like other human cultures, include particular types of artifacts, special values, and common beliefs and assumptions. In some respects, it is the culture that makes the organization a true organization rather than just a collection or randomly engaged people. It provides the defining characteristics that make organizations differ from each other, and the foundation for both success and failure organizationally. While organizational culture is, to some extent, organic, it is somewhat malleable and management needs to focus on those aspects of the culture which can be influenced and shaped. The focus in this paper is on the management of organizational culture, looking at both private and public sector approaches and issues.

To some extent, the organization's culture is the feel of a place. It is, however, also the way the organization does business, treats its employees and clients, manages conflicts, and makes decisions about the future. Organizational culture includes the kind of communication that takes place within the organization and the means by which that communication is conducted. It includes both organizational selfimage and the concept of the organization's mission. It also includes physical manifestations of the organization's activities, or artifacts of the culture. The organizational cu

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easy, however. It demands commitment on the part of the organizations leadership that is sincere. For example, in looking at the situation of sexual harassment, it has become clear that if top management is not committed to changing the environment of an organization, no amount of rules and formal structures will have a significant impact. All the major issues of the day respond to leadership, and both groups and individuals seem to be able to discern when leaders are sincere about their support for change and when they are simply giving it lipservice. When leaders are sincere about change, then minorities make advances. When they are not sincere, individuals attempting to call upon formal structures to support their position find that the formal structures are inadequate. According to Peters and Waterman (1982), leadership within the organization is primarily exercised through the informal structures that undergird organizational culture, rather than the formal structures, although those should be welldesigned. Their focus is on creating formal organizational structures that facilitate the development of informal group structures and processes which then undertake all the important functions of the organization, including
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Some common words found in the essay are:
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Approximate Word count = 4269
Approximate Pages = 17 (250 words per page)

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