source diversity and human resource diversity management, thus, must account for the wide range of human diversity. Human resource diversity refers to the representation at all levels of an organization and in all functional areas of an organization of human beings according to characteristics such as gender, ethnicity, racial background, disabilities, and age. Human resource diversity management, thus, is defined as the process of policy and program development, implementation, and administration to achieve an equitable representation of persons of the various human diversity classes across all hierarchical and functional levels of an organization.
Literature is reviewed in relation to human resource diversity planning in both public and private sector organizations. Managing cultural diversity in work-groups assumes greater importance as the heterogeneity of the workforce increases. A real need exists "to discover how to integrate divergent perspectives and overcome the major sources of 'process loss' associated wi
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