oyees are able to work from home on occasion (telecommute) so that they are not burdened with traffic and are able to spend more time with their families. These so-called "soft" benefits can have a significant effect on the ability of companies to retain employees and can help companies gain and maintain an edge over competitors who are not as proactive in this area, and who may not recognize the importance of meeting all of an employee's needs ("Over the Rainbow," 1997, p. 108).
While the business community as a whole recognizes that diversity is a way of life in the workplace, there is no clear-cut agreement as to how to communicate that reality, or the ramifications of that reality, to the workforce. One way to solve this problem is through the use of diversity trainers, who come to the job site and communicate both what diversity is and how it affects the employees directly. In some organizations, diversity trainers are consultants while in other organizations, they are added to the st
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