DISPUTE SUMMARY

All companies are confronted from time-to-time with conflicts that require resolution. Such conflicts may involve (a) the company and employee(s), (b) the company and customer(s), (c) the company and supplier(s), (d) the company and financial source(s), (e) the company and government, and (f) other parties to a dispute. The tradition (and expensive in terms of time, money, and goodwill) approach to the resolution of such disputes is to settle the conflicts within the judicial system. Alternative dispute resolution (ADR) approaches were developed with the aim of conserving time, resources, and goodwill, while resolving disputes (Barnes, Dworkin, & Richards (2005). This paper discusses ADRs within the context of a company-employee dispute at a mortgage equity investment firm.

Assessment of the Dispute Resolution

ADR is the term used to describe a variety of ways in which a dispute can be resolved outside of an organization's formal justice system or without resorting to society's judicial system (Evans, 1995).

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Category: Government - D