Design .................................. 66
Data Collection .................................. 67
Instrumentation and Validity ..................... 67
Data Analysis Procedures ......................... 67
Methodological Limitations ....................... 68
4 - DATA ANALYSIS .................................... 69
Results: Research Question One ................... 69
Results: Research Question Two ................... 69
5 - SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS ........ 74
Summary of the Results ........................... 74
Significant findings ............................. 74
Discussion and Conclusions ....................... 75
Recommendations .................................. 75
DATA COLLECTION QUESTIONNAIRE ........................ 76
REFERENCES ................................................ 78
Information is critical to organizational performance in the contemporary knowledge-based economy (Behara, Gunderson, & Capozzoli, 1995, pp.
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