Metric Division Case Study
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The Metric Division is a new division of a large organization that faces several challenges. Perhaps the most important of these is a lack of understanding of the goals of the organization, beyond the obvious goals of making a profit. The division was recently reorganized so that it is now responsible for an entire product line; this represents a shift to a divisional organization from what was presumably a functional organization previously. The top management has only been in place for five months, and in that time, has been unable to clearly communicate its goals for the organization. The Metric Division also suffers from a lack of cohesion within its ranks. There is a tendency of people to view the organization in terms of the "old guard" and the "new guard," an orientation that leads to division rather than unity. This also causes problems when the organization tries to solve problems, so that those who have provided leadership in the past are expected to do so in the current situation, or assume that their roles have not changed even after the reorganization. This makes it difficult for the group to entertain new ideas or new approaches to its situation. Joe's role within the organization is one of those that is misunderstood, and this misunderstanding may begin with Joe himself. Although Joe seems to be well-liked by members of his team, there is evidence that he has not assumed a leadership role in terms of guiding the team toward achievin
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Anonymity is key in that respondents are likely to speak more freely if they believe that their information will be kept anonymous. This team is not necessarily in crisis, and its members certainly do not want to create an atmosphere where they are wondering who said what about one another. Because of this, anonymity should be preserved when the data are presented.
At the same time, the respondents expect that there will be feedback based on the interview process, and that part of the agreement should also be upheld. The respondents spoke candidly with the expectation that their views would be listened to and·even if no action is taken·noted. Feedback is a cornerstone of that process since it indicates that the information received from the respondents has been listened to. The feedback process can also provide respondents with the opportunity to make additional notes regarding their positions or the process.
At this point, the data is in a form that may not protect anonymity, particularly since some responses are specific about the respondent and his or her relationship with other specific individuals. If the data were released in this form to the entire team, it would not be difficult for individuals to determine who ma
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Some common words found in the essay are:
ANALYSIS Open-ended, Metric Division, Joe Joe, metric division, goals objectives, mission statement, agenda items, joe's leadership, responses specific, goals organization,
Approximate Word count = 1254
Approximate Pages = 5 (250 words per page)
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