do not release marketing information, but it is generally considered that ECI holds a number two or three position in the marketplace.
ECI does not conduct formal market research, but relies on its sales force and contacts for market information. In addition, the company is comprised of a large number of former hospitality professionals, which helps the company understand the market. Customers are a strong source of market research information since they are aware of changes in the market and are interested in ensuring that ECI makes changes to its software which can help the customers better serve their guests and meet their business obligations.
Because the ECI products sell for tens of thousands of dollars (and can move into the hundreds of thousands f
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