he performance objectives.
"Diane, I wish we had spoken privately about the customer's request prior to committing us to a date of next week. We are looking about a month's worth of rewrite that must now be completed in one week. While I recognize the importance of getting the product out, we will be in real trouble if it fails to meet the customer's expectations--not only will this customer not be satisfied, but the market will react negatively, as well. Right now, the onl
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