ment with, her dying patients.
They both drew important lessons from their work based on what they thought of as developmental theory. For Kubler-Ross (1997), her work took form as a five-stage model of the process through which people passed during their dying experience. The five stages of the model included (a) denial; (b) bargaining; (c) anger; (d) depression, and (e) acceptance.
Byock (1990) seemed to recognize that Kubler-Ross's model was relevant to his work, and one of his chapters even has a patient talking about it. The model has become part of all contemporary discourse about death and dying, although it has been critiqued and many flaws have been identified. For the most part, however, it remains a useful model and one accepted by
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