ISO 9001-2000 AUDIT REPORT; QUALITY ELECTRONICS AND ELEMENTS CO. (QEE)
To: Manager, Quality Electronics and Elements Co. (QEE)
Two ISO auditors conducted an audit of Quality Electronics and Elements Co. (QEE) on 2-3 April 2005. Observations of record were made in relation to IO 9002-2000 standards Section 7 [Product Realization} and Section 8 [Measurement, Analysis, and Improvement]. Observations and comments are as indicated below.
The organization shall preserve the conformity of the product during internal processing and delivery to the intended destination. This preservation shall include: identification, handling, packaging, storage and protection. Preservation shall also apply to the constituent parts of a product.
An outbound carton was observed with obvious damage. Auditor inspected carton on the shipping dock. Recommendation is for management to review procedures to assured that damaged outbound cartons are detected, inspected for damage to contents, and repackaged prior to shipment [8.5.2].
7.5.3 Identification and Traceability
Where appropriate, the organization shall identify the product by suitable means throughout the product realization. The organization shall identify the product status with respect to monitoring and measurement requirements. Where traceability is a requirement, the organization shall control and record the unique identification of the product.
Allied Supply, an OEE customer, returned a shipment of six boxes because customer-required certifications did not accompany the product. This incident indicates that OEE did not observe Identification and Traceability requirements in this instance. This single incident is not an indication of a pattern by the company of not complying with ISO 9001-200 req
...