Information Technology

Information technology provides companies with the ability to process large amounts of information and do so in a way which presents the information in a clear and concise manner to employees. Anticipated benefits of implementing an information technology system include improvements in productivity, better profit performance, and a higher degree of accuracy among information within the firm. The ability to share information among employees is also enhanced.

Most information systems have at their heart a database management system which may take one of several forms. Ideally, the database management system allows multiple users to access information at the same time, and is flexible enough and easy enough to use so that employees can write reports and make modifications to their portions of the system quickly and easily. When this is the case, the benefit to organizations can include higher morale as well as higher productivity.

However, it is also possible for companies to come to rely entirely on information technology in their daily activities. This can pose problems in the event that the computer becomes unavailable (perhaps because of a natural disaster). In addition, financial institutions are attractive to computer hackers who may try to thwart security precautions for their personal gain. Prevention programs must be implemented in order to overcome these threats.

Another negative impact of computers on organizations (particularly those in the banking indust

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to be retrained in order to make the best use of the system (Del Tufo, & Doyle, 1995, p. 42). Both of these changes can have serious effects on employee morale and on the level of turnover in the organization. Long-time employees may feel threatened by the introduction of a database system or by the implementation of a new system. There is an increase in the training time required to bring these employees up to speed in performing their traditional tasks, and in many cases, their tasks change significantly. The end result is that implementation of a database management system needs to take into account the effect on existing staff members. However, database management systems may also require the addition of staff to the MIS department, or at least to an area which has responsibility for maintaining the computer system. This can be an increased cost to the organization and also adds complexity to the organizational structure, regardless of whether a "tall" or "flat" structure is in place. The addition of an MIS department can change the corporate culture since the department essentially serves all other areas of the organization, but it is also responsible for what may well be the most critical tool in the organization, the

Category: Business - I