is creating a dilemma a" (Katz, 1997, p. 45).
On one hand, health care provider must protect the confidentiality of sensitive facts about patients, such as treatments for AIDS or alcoholism. The creation of electronic links between health care providers, as well as making patient-specific information available to personnel within a health care organization, however, causes the protection patient confidentiality to become a difficult task.
The increasing capability of physicians and "their employees to gain access to hospital medical records electronically carries risks that confidential information will be released" or altered (Katz, 1997, p. 46). To counter such a problem, one of the protections organizations can structure into the knowledge management systems is "the ability to detect and resurrect information that has been wrongly changed a" (Katz, 1997, p. 46). To be acceptable to health care professionals,
a the rules, protocols and guidelines must be embedded in the electronic patient record system and be available in real time (less than a fe
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