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There was thus a clear dichotomy between the attitudes of these two categories of personnel regarding the causes, effects, and alleged culprits of the conjuncture. The researcher considered both sets of attitudes as being detrimental to the smooth and productive articulation of the hospital's management and treatment mechanisms. Negative attitudes toward working conditions translated into poor morale which, in turn, was likely to affect patients' recovery rate negatively.

With a view to verifying these assumptions, the researcher designed an opinion poll and a behavioral survey of administrative middle managers and of direct-delivery healthcare professionals. Should t

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