as all the workers are mature and self-responsible. An occasional terse reminder gets the transcribers back on task if they are socializing too much or making too much noise so that others cannot do the functions of the job.
The transcription supervisor coordinates her unit with the work of two satellite clinics--the outpatient area and the MRI center. This coordination entails doing the outpatient reports early in the day so that they may go home with the patient and supervising from a distance one transcriber who works alone in the MRI building. This supervision takes place over the phone.
Controlling of the workers' activities mainly takes place in the form of humor. The computer program keeps a tally on each wo
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