ver, in order to accomplish this, top echelon organizational people need re-education in their perspective of impaired performance due to employee substance abuse.
Some dimensions of organizational change in response to offering the maximally effective EAP involve community building wherein the organization operates to use the community in such a way that it becomes either part of the program or more responsive and helpful regarding those services provided by the program.
An example of the foregoing can be seen in those EAP programs that have established links with community hospitals to deliver either part or all of the services provided by the program. Such links are often valuable in that because employees are treated on an off-the-job cite (namely the hospital), they feel more secure that their problems will be kept confidential, and this feeling increases their likelihood of using program services. Further, such links are valuable because when organizations such as hospitals are included in EAP service delivery,
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