ent TQM
R&D 1.Design products that are easy to manufacture
Human Resources 1.Institute TQM training programs
2.Organize employees into quality teams
The emphasis of TQM on quality has several implications that can potentially enhance a company's profitability. TQM focuses on the reduction of waste by doing things right the first time. By building quality into the design stage, a company's processes are perfected thus eliminating the need for inspections. This attention to detail often requires additional expenses incurred from innovative materials, processes, methods, facilities, and training; however, these efforts are not without reward: "With the initiation of TQM, profits may go down at first, but then customer complaints begin to decrease, and finally costs go down and profits
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