sult from a person's recognition or belief that change may depreciate the value of his or her experience. Ironically, the supervisor can anticipate that the best, most experienced and competent individuals are those most likely to resist change, because they have the most to lose (1984, p.284).
Helen had been with the organization for almost two months when her problems with Anne began to become serious. Until that time, she had been busy learning about the organization's background and methods of operating.
Henry Blumenstein notes that the academic experience does not always prepare graduates for situations they will face in the working world; he writes, "To counteract the insufficiencies of the educational process, agencies invest time and income to provide extensive in-service training courses for their staff members, especially those who ar
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