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Total Quality Management Total

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A Definition of Total Quality Management

Total Quality management (TQM) is defined as "a systems approach to management that aims to continuously increase value to customers by designing and continuously improving organizational processes and systems (Stahl, 1995, p. 4)." Consequently, TQM involves all employees and managers

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Approximate Word count = 221
Approximate Pages = 1 (250 words per page)

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