Improving Performance Effectiveness of Groups


Roger Schwarz (2002) focuses The Skilled Facilitator on improving the performance effectiveness of groups. Within the context of groups, as the term is used in this book, Schwarz (2002) devotes the greatest amount of attention to groups that are comprised of people who (in theory at least) are members of the same "team" so to speak, which means that they should be pursuing the same objectives. Considered within this context, the role of a facilitator is essentially to help people who disagree about how to approach the attainment of an objective upon which (presumably) they all agree. As Schwarz (2002) states this focus, it "is a process in which a person whose selection is acceptable to all the m



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