Acme needs to implement a computer system that will integrate all of its business functions into a real-time database. Its hardware must not only meet the business needs that the company has today, but also be able to meet the needs that it will have in the future in order to minimize the upgrades and associated costs. In addition, hardware upgrades lead to downtime which will cost the company additional resources, possibly at critical times.
It is recommended that the company implement the SmartWin eCommerce solution as the heart of its online order entry software. This solution provides flexibility and market-proven technology that will help Acme implement the solution quickly and with relatively little disruption to its current operations ("SmartWin," 2005).
It is also recommended that Acme work with SAP to implement a complete inventory control, accounting, and manufacturing solution in order to ensure real-time access to inventory and work in process. SAP can interface to the eCommerce solution provided by SmartWin and together will provide the company with the information necessary to meet customer demand. SAP Manufacturing offers a way for the company to implement a well-respected software package that will help it manage its supply chain and meet its internal needs as well as those of its customers ("SAP Manufacturing," 2005).
In terms of hardware, the company needs a reliable network, so a RAID network system using Dell servers and workstations is recommended. Laptops can be provided to those who are in the field, but those in-house can use workstations to perform their tasks. Hewlett-Packard printers should be used because of their flexibility and reliability, and because they are easy to service and to obtain parts for without requiring special orders. Bar code readers and dedicated bar code printers will be required to track inventory and works in process; t
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