ttle bones and highly sensitive body thermometers, it was an effort just to stand or sit underneath it" (136). Residents screaming in the showers was commonplace. But despite the residents' fears and discomfort, the showers were mandatory because state regulations required them.
Another startling discovery that Diamond made is that the majority of residents in nursing homes are not, as the public assumes, "abandoned" there by their relatives. Most had spouses or children who visited them regularly. Others had simply outlived their relatives. Also, members of volunteer groups such as churches made regular visits to the homes to cheer th
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