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Management and Labor

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This paper presents a review of the pathbreaking partnership between management and labor union, specifically the unprecedented advances in labor-management cooperation. The central focus of this paper deals with the success of the Saturn car company. However, the paper will also include a detailed discussion of the partnership between General Motors Corporation and the United Auto Workers union, and their struggles and accomplishments along the way.

The American automobile industry is undergoing a transition of immense proportions. This process of change has not been easy, and it is certainly not over. Few organizations in American industry have had the long-term success that General Motors enjoyed. Until much of the 1970s, GM was the industry's low-cost producer because of its economies of scale. With nearly 60 percent of the car market, its most challenging problems seemed to revolve around concerns that the Justice Department would try and break up GM because of its dominant position and market share.

But, in the 1970s, two energy crises, important new government regulations, and significant sales gains by the Japanese were followed by real and far more substantive challenges in the 1980s. During the 1980s, GM tried to capitalize on the weakness of its U.S. competitors, Ford and Chrysler, with unprecedented investments in new products, facilities and advanced technology. However, the path that was charted for GM almost brought the corporation t

. . .
ould just have a few job titles, compared with dozens at a typical GM plant. The multiple job titles had been a tactic by the union for years past to build employment levels. Saturn vowed that all decisions on the plant floor would be made in consensus between UAW members and GM managers. The UAW's executive board approved the contract at a special meeting called in Chicago in the spring of 1985. Once the contract was signed and the new site for the plant was selected--Spring Hill, Tennessee--Smith went on a public relations mission. He hyped Saturn, still five years away from the market, as the car to end all cars. Finally, with Richard LeFauve at the helm, attention began to turn to the car itself. The car was now slated to be introduced in 1989 or 1990, the year Smith would retire. GM management exercized intense pressure for Saturn to be a styling sensation, as Ford was about to introduce the Taurus. However, the Saturn team argued that futuristic looks and flashy features would defeat their purpose. Instead, they would replicate their Japanese counterparts, where cars usually came in just two or three versions--DX, LX or EX. Saturns were thus introduced in just three styles--a no-frills sedan, a slightly upscale fo
. . .

Some common words found in the essay are:
Operations Team, Spring Hill, UAW GM, Alfred Warren, Maury County, Toyota Honda, Saturn Kerwin, Lumina Cavalier, Jack Smith, Acura Integra, spring hill, roger smith, market share, assembly line, 1992 august 17, august 17, 1992 august, customer service, jack smith, maynard 1995, customer satisfaction, percent car market, august 17 pp, franchise operations team, woodruff 1992 august,
Approximate Word count = 7574
Approximate Pages = 30 (250 words per page)

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