Nasa: Decision-making and Goal-setting
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WORKSHOP FIVE: TOTAL QUALITY PLAN IMPLEMENTATION FOR IMPROVING NASAÆS HIGH-LEVEL DECISION-MAKING PROCESS û THE APPROACH TO PROGRAM GOAL SETTING-PRIORITIZING PROGRAM GOALS-FUNDING-OPERATIONAL DECISION-MAKING)A proposal to improve the high-level decision-making process (program goal setting-prioritizing program goals-funding-operational decision-making) at the National Aeronautics and Space Administration (NASA) has been developed and put forward for consideration by top-level NASA management. The objective of this current effort is to persuade top management at NASA to implement the proposed plan for improving the agencyÆs high-level decision-making process. The persuasion strategy is a strategy based on ôeducatingö NASA top management of the value of the proposed plan for improvement. ôEducatingö within the context of this strategy refers to providing NASA top management with the relevant information (and explanations of that information when requested) that will allow top management at the agency to evaluate the worthiness of the proposed change to the high-level decision-making process at NASA. The information relevant to educating top management at NASA concerning the proposed changes to the high-level decision-making process includes four elements. These elements are (a) the ôAs Isö state of the high-level decision-making process, (b) the To Beö state of the high-level decision-making process, (c) the benefits associated with moving from the ôAs Isö sta
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management includes Administrator S. OÆKeefe (2004) and Deputy Administrator F. D. Gregory (2005). The Director of the Office of Management and Budget is J. Bollen. The Senate Majority Leader is Bill Frist. The Speaker of the House of Representatives is D. Hastert.
Key Requirements for Key Customer Satisfaction
The National Aeronautics and Space Administration (NASA) is more than just another agency of the federal government in the United States. NASA conducts important research that either or both expands humanityÆs store of knowledge or creates practical applications that provide direct benefits to humanity. NASA, however, also has another important role - a social and a psychological role for the American public, as well as for people outside of the United States (OÆKeefe, 2004). To effectively fill these diverse roles, NASA must be a stable organization. NASAÆs long-term program goals must be stable, and the funding plan for approved programs must be in place on a long-term basis (National Aeronautics and Space Administration, 2005). Stability in program goals and stability in long-term funding for NASA imply comparable stability and responsibility on the part of the national political leadership in the United States
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Some common words found in the essay are:
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Approximate Word count = 1359
Approximate Pages = 5 (250 words per page)
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