Nasa: Decision-making and Goal-setting

WORKSHOP FIVE: TOTAL QUALITY PLAN IMPLEMENTATION FOR IMPROVING NASA'S HIGH-LEVEL DECISION-MAKING PROCESS - THE APPROACH TO PROGRAM GOAL SETTING-PRIORITIZING PROGRAM GOALS-FUNDING-OPERATIONAL DECISION-MAKING)

A proposal to improve the high-level decision-making process (program goal setting-prioritizing program goals-funding-operational decision-making) at the National Aeronautics and Space Administration (NASA) has been developed and put forward for consideration by top-level NASA management. The objective of this current effort is to persuade top management at NASA to implement the proposed plan for improving the agency's high-level decision-making process. The persuasion strategy is a strategy based on "educating" NASA top management of the value of the proposed plan for improvement. "Educating" within the context of this strategy refers to providing NASA top management with the relevant information (and explanations of that information when requested) that will allow top management at the agency to evaluate the worthiness of the proposed change to the high-level decision-making process at NASA.

The information relevant to educating top management at NASA concerning the proposed changes to the high-level decision-making process includes four elements. These elements are (a) the "As Is" state of the high-level decision-making process, (b) the To Be" state of the high-level decision-making process, (c) the benefits associated with moving from the "As Is" sta

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