ers brought to the table. Consonus wanted to be able to identify issues and potential problems faster as well as to correct situations before they became customer problems. This is a proactive approach; it is much easier to prevent a problem, or to resolve it before it becomes huge. And finally, they wanted a crackerjack support and development team that could adapt what they had to what they needed on demand.
The solution Consonus developed was directly related to technology. They developed an architecture that includes HP-UX, Solaris, Red Hot Linux, Windows NT, and Windows 2000 operating systems as well as Oracle RDBMS, MS-SQL server, and sendmail on HP-UX L-Class and HP Intel hardware. For data storage, they use network attached storage (NAS), a 12-disk disk array. One of the pivotal decisions they made was to choose Hewlett-Packard (HP) OpenView and several of its components to provide open architecture and flexibility, a single source of data, and proactive management capability. OpenView modules incl
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