terminated her case analysis, Lufthansa was internally troubled by a pilot's strike in 2001 which had a far reaching effect in terms of lost revenues of Euro 75 million over the two and a half day strike along with new staffing costs of about Euro 125 million and damage to the corporate culture. Specifically, conflict between the pilots and ground crew were intensified. The company initiated a program known as D-Check which was intended to be along term-focus on cash flow. The earlier Program 15 which had facilitated a turnaround was essentially a cost-cutting effort.
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