ly useful when employees are located at different work sites. Fully one-fifth of these companies also offer 401(k) retirement information or plan to do so in the future, another benefit of the intranet which reduces the workload on human resource professionals (Troiano, 1999, p. 8).
The intranet at SRS World Hotels was originally developed to provide information simultaneously to more than 80 sales representatives located in 30 different countries. The intranet made it possible to post the information a single time and know that employees could access the information from anywhere in the world. SRS is a group of independent "boutique" hotels and the company "brands" its products through coordinated marketing activities. In the beginning, the company focused on having information available to the sales people, but later, SRS expanded the intranet to include having member hotels able to access information about other properties and clients who might be interested in staying at other SRS prope
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