hem with complete information about their condition and allowing them to make decisions about treatment options, Mexican-Americans and Korean-Americans tend to prefer having their families informed of their condition and allowed to make treatment decisions. Thus, personalizing the treatment of these three groups could call for very different behavior than most doctors and nurses are used to performing.
Regarding the managed care system, it was just noted that this system serves large and diverse collectives of people. In a pluralistic society like America, this means that the system interfaces with people of many different cultures, ethnicities, and races.
Being sensitive to the cultural needs of each group as they interface with medical service personnel, equipment, and procedures is an important way in which any health care delivery system, including managed care, can personalize its contact with clients (Journal of the American Medical Association, November 19, 1995). The need for increasing t
...