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may be said that for the purposes of this discussion, our primary concern is with direct leaders, that is, those who are "in charge" in some formal or at least informal sense, as opposed to indirect leaders of influence. But an obvious lesson implicit in this distinction is that one of the tasks of the direct leader is to be aware of the existence of the other sort. If you are the CEO of a software firm, your most basic task may be to recognize that the most important per

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