s of people in the midst of chaos. As Giuliani told his top aid moments after the attacks, ôI need the police and fire commissioners with me. We gotta all be on the same pageö (Ripley, 2002, 2). GiulianiÆs vision was of a future better than the status quo. He also understood the importance of communication. He was in contact with the White House and ordered air protection for the city. He insisted his staff find ways for him to communicate with the public. When Giuliani did communicate with the public, he shared his vision with them:
Tomorrow New York is going to be here. And weÆre going to rebuild, and weÆre going to be stronger than we were before. I want the people of New Y
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