stions. Making eye contact and presenting an empathetic, warm adult presence is necessary. A group known as the Technical Working Group for Eyewitness Evidence (1999), formed by the National Institute of Justice, calls for establishing rapport with the witness, inquiring about the witnesses' condition, using open-ended questions, and clarifying the information through repetition. With the hearing impaired witness, it will be necessary to calm him and assure him that he is safe.
Working with the gang members will be very challenging particularly if they are reluctant to contribute information. It is possible that some of these gang members will have had prior experience with the police and will be unwilling to cooperate. They might be more responsive if they are separated and questioned on a one-on-one basis.
The technology used at the crime scene will include photography, fingerprints, analysis of shell casings,
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