The recent increase in fuel prices reinvigorated the discussion about alternative ways for workers to perform their tasks without having to drive, or use public transportation, to get to their work site. Knowledge workers have a distinct advantage over workers in manufacturing jobs in that they can work remotely requiring only a reliable Internet connection and a computer. While telecommuting, or telework, has obvious advantages for employees, employers have been somewhat more reluctant to embrace it as a viable strategy. This research considers some of the issues associated with telework.
Knowledge workers who have specific tasks to perform or projects to complete may well be able to do so remotely. Often, they can accomplish their tasks with just a personal computer and an Internet connection. By using telework, the employee completes the same tasks remotely as would be completed in the central office. Technology is also making it possible to conduct meetings via the Internet using Web cameras or, in less sophisticated environments, through the use of teleconferencing (Arnfalk et al, n.p.).
Employees tend to like this option because it enables them to avoid the stress and costs associated with commuting and it reduces their travel time. They can also save money by not having to buy clothes appropriate for the office, and can multitask-accomplishing some household chores while working (Leung, 2008).
However, employees who are out of the office on a regular basis no longer have the informal contact or network that can be critical to their personal success and to the company's success. Informal networks and "water cooler" conversations can be an important way to spread information and when an employee teleworks, that is lost. Similarly, an employee who only teleworks is not able to engage in the same networking as one who is in the offi
...