A. The role of healthcare leadership is directly linked to patient outcome.
1. A study by Wong and Cummings (2007) found that when healthcare leaders have a positive leadership style and practices, the result is increased patient satisfaction, fewer adverse events, and an indication that patient mortality rates could be affected as well.
2. The authors suggest that these results indicate a need to develop transformational nursing leadership as an important organizational strategy contributing to improved patient outcomes (Wong & Cummings, 2007).
B. These findings underscore the need for healthcare leadership to assume the appropriate role in relationships between other relevant parties in the healthcare environment.
1. Ethical considerations exist in each of these roles.
2. Healthcare leadership's role in these relationships is to manage the ethical considerations as well as the organizational ones.
C. Whether attendees are from for-profit, not-for-profit, or governmental healthcare organizations, these roles are roughly the same except for the following issues:
1. For-profit healthcare organizations are more prone to being swayed by profit considerations than other types of organizations.
2. Not-for-profit healthcare organizations are more likely to focus solely on the patient side of the equation and overlook the impact on the organization.
3. Governmental healthcare organizations are more likely to overlook relationships as being external to the system of rules and regulations they are most concerned with.
4. These tendencies need to be consciously identified and overcome in order to achieve the most beneficial relationships among patients, providers, and payers.
D. Specific goals and objectives for the attendees of the informational clinic include:
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