Thomas Lynch is a third generation funeral director in Michigan. In a Frontline documentary The Undertaking, the Lynch family is followed as they counsel and handle various clientele and townspeople. The present discussion will examine the documentary and the various counseling tactics used by the Lynch family members as they prepare their clients for the process of dealing with death preparations.
When Thomas meets with the Varrinos, he speaks softly and seems very receptive. He listens to their concerns and picks up on their uncertainty. He does not push them towards a decision, rather explains that with time they will know what the right decision is for their son.
Mr. Varrino begins to try and address the issue of how his son's body will be laid to rest when Thomas politely and gently leads toward the topic. One can tell that this is difficult for Mr. Varrino. He never directly says the name of the issue itself, but the audience picks up on what he is referring to. Mrs. Varrino at one point helps her husband in the conversation, or rather further explains their plight to Thomas. Thomas inquires whether or not they have discussed this situation with the pastor, and in doing so is delicately expressing concern for their overall well being and emotional health. His posture his word choice, and his voice all express support, concern and care.
Mr. Kelley meets with Thomas to discuss end of life plans. He also selects the monument that he and his wife would like. At first he appears rather solemn, hunched over with the burden of the task at hand. Then, after the decisions have all been made, he seems lighter, more certain and assured. He explains that he did not want to leave these troubles for his sons to deal with. Mr. Kelley measures the monument by his own body, and finds it suitable.
Aunt Mary is more settled with her death. She openly discusses that she does not know what the next step is,...