Written Business Communications

There are three standard types of business letter formats that we suggest you adopt in all of your written communications that are external to the organization. For internal communications, we suggest you adopt our standard memo format which will also be reviewed in this manual with the three business letter formats. The three formats we suggest you adopt for business letters are: Full Block; Modified Block; Semi-Block. The top line in all three formats is for the date. The next three lines are for the name of the recipient and their company address in all three formats. The following line in all three formats is for the address to the individual, such as "Mr. Jones:", "Marketing Director:" or "To Whom It May Concern:". In professional letters the address is followed by a colon, not a period. The text follows the address for as many lines as it takes to convey the necessary information. All text in business correspondence should be professional discourse and not filled with slang, colloquial words or personal emotions or feelings. At the end of the text in all three formats comes the end greeting from the individual writing the letter, such as "Sincerely:" and "Best Regards:". Four blank spaces follow this to allow room for a signature. Underneath this is the typed name of the letter writer. The spaces under this are reserved for other necessary information, such as is anyone were sent

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u this past season have not been up to our usual expectations of quality. We found the materials used to be of an inferior quality compared to our last shipment from you. As the purchasing director I feel we have done a considerable volume of business with you in the past. We are continually selling more wickets yearly, and we continue to purchase those wickets from your company. Yet, this latest shipment has moved very slow in comparison to our normal rate of wicket sales. I believe it is because customers can notice the inferior quality of this shipment. I cannot recommend continuing to purchase wickets from your company if the next shipment is not up to your usual standards of quality. Additionally, with the degree of volume we purchase from you, I think some kind of reduction in price on the last shipment would be a gesture of good faith from you and your company. We enjoy doing business with you and sincerely hope to continue doing so in future. Sincerely, Mike Tag Mike Tag, Purchasing Director cc: Jane Secretar, Clark Shipman Enclosure (s) : PO #3225 The use of a company logo or preprinted letterhead can add style and impact to your business letters, as pictures and color have a greater effect on

Category: Business - W