..... 4
1.5 Research Objective ........................... 6
1.6 Contributions of the Study ................... 10
1.7 Organization of the Study .................... 10
2. LITERATURE REVIEW ................................ 12
2.1 Introduction to the Literature Review ........ 12
2.2 APMS: Integration, SCM, ERP, & Productivity .. 13
2.3 APMS: Technology & Port Productivity ......... 26
2.4 APMS & Sustainable Productivity .............. 33
2.5 Assessment of the Literature Review .......... 42
3. RESEARCH METHODOLOGY ............................. 44
3.1 Organization of Chapter ...................... 44
3.2 Context of Study ............................. 44
3.3 Questionnaire Design and Instrument .......... 45
3.4 Data Collection .............................. 48
3.5 Sample Selection and Characteristics ......... 48
3.6 Data Analysis Procedures ..................... 50
4. ANALYSIS AND FINDINGS ............................ 51
4.1 Chapter Overview ............................. 51
4.2 Assessment of Measurement Scale .............. 51
4.3 Dimensionality of Measurement ................ 52
4.4 Descriptive Statistics ....................... 52
4.5 Analysis of Determinants ..................... 53
4.6 Summary of Data Analysis and Findings ........ 61
5. DISCUSSION AND CONCLUSION ........................ 62
5.1 Measurement Tool ............................. 62
5.2 Discussion of Determinants ................... 68
5.3 Managerial Implications ...................... 68
5.4 Limitations of Study ......................... 69
5.5 Future Research .............................. 69
5.6 Conclusions .................................. 69
BIBLIOGRAPHY .......................................... 71
As is true in many sectors of the economy - domestic or international, the process of globalization is driving change in sea terminal services operations in the transportatio...