egrated); and the e-business readiness of customers and suppliers." (Barua et al 2001 38) In other words, what is the purpose of investing in new technologies for e-business, if one cannot fully understand and control them, and make them work effectively and efficiently.
While the general public may think of e-commerce merely as a shopping and ordering convenience, some of the emerging technologies now are concerned with communication within and among businesses. "For example, convenient
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