these devices are defined at the point of first use in the test of the research study.
All of the data required for this research study were obtained from published sources. The absence of primary research from this research study limits the extent to which the findings of this study may be applied to specific organizations.
A review of the literature relevant to the management of an organization's human resources was the primary methodological approach employed in the conduct of this research study. The concepts gleaned from the literature were evaluated with respect to their applicability to the human resources management role of the operational manager in organizations.
As no primary research was performed in the conduct of this study, no tests or questionnaires were developed or used.
Qualitative procedures were used in the evaluation of the data collected for and reported in this research study. In part, this qualitative analysis was based on a critical comparison of the literature reviewed. Additionally, however, the researcher's experience as an operational manager provided a basis for evaluation.
Following this introductory chapter, the findings and conclusions of this research study are presented in four chapters. Chapter 2 presents a review and assessment of data relevant to appropriate concepts of organizational communications, with an evaluation of the role of the operational manager in the organizational communication process. Relevant concepts of the use of power in organizational environments are reviewed in Chapter 3, again, with an evaluation of the role of the operational manager in the organizational use of power. The presentation in Chapter 4 reviews relevant concepts involved in the development of organizational commitment, together with an evaluation of the role of the operational manager in the performance of this function. A summary of the study and the study findings, the conclusions ...